At FAME Auto Trading, we prioritize the privacy and protection of your personal information

This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

• Personal Information : When you make a purchase, create an account, or interact with our site, we may collect personal details such as your name, email address, phone number, billing/shipping address, and payment information.
• Automatically Collected Data: We may automatically collect certain data when you visit our website, including your IP address, browser type, device information, pages visited, and the time spent on the site. This information helps us analyze user behavior and improve the website experience.
• Cookies : FAME Auto Trading uses cookies to enhance your browsing experience. These small text files are stored on your device to help remember your preferences, such as language settings and login information. You can control cookie preferences through your browser settings.

2. Chatbot & Messaging Services

Our Facebook Messenger chatbot collects your name, user ID, and message history to provide automated customer support. We use this data solely to respond to your inquiries about our vehicles and services. Your data is stored securely and is never shared with third parties.

3. Data Deletion Instructions

To request data deletion, please message our page directly or contact us at contact us. We will remove your interaction history within 24 hours.

4. How We Use Your Information

We use your personal data for the following purposes:

• Order Fulfillment: To process and deliver your purchases, including managing payments and shipping.
• Customer Support : To respond to your inquiries, provide assistance, and handle any issues related to your orders.
• Marketing Communications: If you have opted in, we may send promotional emails or newsletters to inform you about special offers, new products, or company updates. You can unsubscribe at any time.
• Website Improvement: To analyze user activity and improve the performance, functionality, and design of FAME Auto Trading

5. How We Share Your Information

FAME Auto Trading will not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: We work with trusted third-party providers (e.g., shipping companies, payment processors) to fulfill your orders and provide services. These providers only have access to the information necessary to perform their specific tasks and are bound by confidentiality agreements.
• Legal Obligations: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., law enforcement or government agencies).

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. These measures include secure servers, encryption, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

7. Your Rights

You have the following rights regarding your personal data:

• Access and Correction : You can request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
• Deletion : You can request that we delete your personal information, subject to certain exceptions (e.g., if the data is needed to complete an ongoing transaction).
• Opt-Out : You can opt out of marketing communications by following the unsubscribe instructions in the email or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. FAME Auto Trading is not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Children’s Privacy

FAME Auto Trading does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to remove the information.

10. Changes to This Policy

FAME Auto Trading reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised date. Your continued use of our website after changes are made constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us

By using FAME Auto Trading, you agree to the collection and use of your information as described in this Privacy Policy.